Terms of Service

Last updated: October 8, 2026 · Effective: October 8, 2026

These Terms of Service ("Terms") are a binding agreement between you and Krotapp ("Krot", "we", "us" or "our") governing your use of getkrot.com, the Krot web app (including when installed on a device), the cloud computer we host for you, and any related services (together, the "Service"). By joining the waitlist, creating an account, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Please note: Krot is a pre-release service in a private alpha. Coding agents you run on Krot can execute code, change and delete files, and act on your accounts with other services. You are responsible for what you and your agents do. Section 21 limits our liability, section 22 asks you to cover claims caused by your use, and section 25 explains how disputes are resolved. Nothing in these Terms takes away rights you have under laws that cannot be waived by contract, including consumer protection laws where you live.

1. About Krot and these Terms

Krot gives you your own always-on cloud computer where coding agents you choose run and keep working while your devices are off, and lets you control them from any device, by voice or text. These Terms apply to everyone who uses the Service, including people invited as guests to a shared session ("Guests"). If you use the Service on behalf of an organization, you agree to these Terms for that organization and confirm that you have authority to bind it; "you" then includes that organization.

2. Who can use Krot

You must be at least 18 years old and able to form a binding contract. You may not use the Service if you are barred from doing so under applicable law, including the export and sanctions laws described in section 23, or if we have previously suspended or terminated your account for a breach of these Terms. The Service is currently available by invitation only; we decide at our discretion whom to invite.

3. Private alpha and pre-release features

The Service is in a private alpha. It is still being built and tested, and you are among its first users. This means:

• features may be incomplete, change, or be removed, sometimes without notice;
• the Service may be unavailable, slow or interrupted, including when we update your cloud computer, which restarts it and the agent sessions running on it;
• errors may cause loss or corruption of data on your cloud computer, so you must keep your own copies of anything important (for example by pushing your projects to a GitHub repository);
• there is no service level agreement, uptime commitment or guaranteed support response time; and
• we may limit, pause or end the alpha, or your participation in it. If we end the Service entirely, we will give you reasonable notice and a chance to retrieve your data as described in section 16.

Features we label as "beta", "experimental", "preview" or "coming soon" are provided on the same basis, and features marked "coming soon" are not part of the Service until they are released.

4. What the Service is, and is not

• A cloud computer for you. We host a private, persistent cloud computer for your account, currently in data centers in Germany, with storage for your projects, the agents you install, and the tools they need. Its size and limits are described in the app and may change (see section 11).
• Agents you choose. The Service lets you install and run third-party coding agents (such as Claude Code, Codex, Cursor, GitHub Copilot and open-source agents) using each vendor's own unmodified software and installers, and drive them from Krot chat or from the vendors' own apps.
• Not an AI model provider. Krot does not provide AI models, model access or AI subscriptions. You connect your own subscriptions or API access with each vendor, and you pay those vendors directly.
• Not a production hosting platform. The Service is for building and developing software. It is not designed to host public-facing production services, websites or applications for others to rely on.
• Not for high-risk use. You must not use the Service where its failure, or an error in what an agent produces, could lead to death, personal injury, or serious physical, environmental or financial harm (for example, to operate medical devices, critical infrastructure, vehicles or weapons).

5. Your account

• You must give us accurate information and keep your email address current, because it is how you sign in and how we contact you.
• Your account is personal. You may not sell, transfer or share it, or let anyone else use it, except through the sharing features we provide (see section 9). You may have only one account unless we agree otherwise.
• You are responsible for keeping access to your email account, devices and sign-in links secure, and for all activity under your account, including activity by your agents and your Guests.
• Tell us immediately at legal@getkrot.com if you believe someone has accessed your account or cloud computer without permission.

6. Third-party agents, AI services and accounts

The agents and AI services you use with Krot are provided by third parties, not by us ("Third-Party Services"). This includes, for example, Anthropic (Claude Code, the Claude app), OpenAI (Codex, the ChatGPT app), Anysphere (Cursor), GitHub (GitHub, GitHub Copilot), model providers you connect to open-source agents, and their apps and websites.

• Your relationship with them. You sign in to each Third-Party Service with your own account or API key, in its own sign-in flow, and your use is governed by your agreement with that provider, including its terms of use, usage policies and privacy policy. You must comply with them. Krot is not a party to those agreements.
• Account-sharing and access rules. Some providers prohibit sharing your account or making it available to others, or restrict automated or third-party use. You are solely responsible for ensuring that how you use Krot, including running agents continuously, using auto resume or auto handoff, and letting Guests send messages to an agent signed in to your account, is permitted by each provider's terms. If in doubt, do not let Guests participate in sessions that use a personal subscription.
• Costs. You are responsible for all fees, usage charges and limits of your Third-Party Services. Agents that run unattended can consume your usage quickly. Krot shows usage information where providers make it available, but it may be incomplete or delayed.
• No control or responsibility. We do not control Third-Party Services and are not responsible for their availability, accuracy, security, data practices, pricing or changes. Providers may change, restrict, suspend or discontinue their services or their compatibility with Krot at any time, which may affect what you can do with Krot. We are not liable for any act or omission of a Third-Party Service, including any suspension of your account with a provider.
• Your credentials. Logins and API keys for Third-Party Services are created in the providers' own flows and stored on your cloud computer. Krot's account systems are designed not to store them. You are responsible for protecting and revoking them, including when you stop using the Service.

7. Agent actions and AI output

Coding agents are autonomous software. Depending on the permissions you set, they can read, create, change and delete files; install software; run commands and code; access the internet; and act on your accounts with other services, such as pushing code to GitHub. You agree that:

• You are responsible for your agents. Everything your agents do on or from your cloud computer is done at your direction and on your behalf, and you are responsible for it as if you had done it yourself, including actions taken while you are away, after an automatic resume or handoff, or in response to a Guest's message.
• Review before you rely. Output generated by AI ("AI Output"), including code, text, plans and summaries, can be incorrect, incomplete, insecure, biased or infringing, and the same request can produce different results. You must review, test and verify AI Output before relying on, deploying or distributing it, especially in production or for anything important.
• Permissions and safeguards are your choice. Settings that let agents act without asking you (such as "Don't ask" or "Accept edits") increase risk. You are responsible for choosing settings, credentials and access appropriate to your work, and for keeping backups.
• Not professional advice. AI Output is not legal, financial, medical, security or other professional advice.
• Rights in AI Output. As between you and Krot, Krot claims no rights in AI Output your agents produce for you. Your rights in AI Output are governed by the Third-Party Service that produced it and by applicable law, and AI Output may not be protectable or unique.

8. Your content

"Your Content" means everything you or your agents or Guests put on, or create with, the Service, including code, files, messages, voice input, conversations and AI Output.

• Ownership. You keep all rights you have in Your Content. We do not claim ownership of it.
• Our limited permission. You give Krot a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit and display Your Content only as needed to provide, secure and maintain the Service for you, as directed by your use of it (for example, sending a message to the agent you chose, showing a shared session to your Guests, or keeping backups). This license ends when Your Content is deleted from our systems, except for copies in backups until they are overwritten, and content you have shared with Guests to the extent they keep it.
• No training. We do not use Your Content to train, fine-tune or evaluate AI models, and we do not sell it.
• Your responsibility. You confirm that you have all rights and permissions needed to put Your Content on the Service and to have it processed as you direct, including by Third-Party Services, and that doing so does not violate any law or anyone's rights. If Your Content includes personal data of other people, you are responsible for complying with data protection laws for it; where we process such data for you, we do so as your processor, and we will enter into a data processing agreement on request.
• Confidentiality. We treat the content of your cloud computer as confidential and access it only as described in our Privacy Policy.

9. Sharing with guests

• You can share a session with Guests by link, to view it or to participate. You decide whom to invite and can revoke access at any time.
• You are responsible for your Guests' use of shared sessions, including messages they send to your agents, which run under your Third-Party Service accounts, and for ensuring that sharing complies with those providers' terms (see section 6).
• Do not share content you are not allowed to share. Content a Guest has already seen or downloaded cannot be recalled after you revoke access.
• Guests must have their own Krot sign-in, must be at least 18, and must follow these Terms. Their access ends when you revoke it, when the link expires, or when your account ends.

10. Acceptable use

You must not, and must not allow your agents, Guests or anyone else to, use the Service to:

1. break any law or regulation, or infringe or misappropriate anyone's intellectual property, privacy or other rights;
2. create, store or share content that is illegal, including child sexual abuse material, content that sexually exploits or endangers anyone, non-consensual intimate imagery, or content that incites violence or terrorism;
3. develop, store or distribute malware, ransomware, spyware, or other harmful code, or operate command-and-control or botnet infrastructure;
4. gain or attempt unauthorized access to any system, account or data, or probe, scan or test the vulnerability of any system or network you do not own or have written permission to test;
5. conduct or facilitate denial-of-service attacks, or send traffic intended to disrupt or overload any service;
6. send spam or unsolicited bulk messages, or carry out phishing, fraud, impersonation, or deceptive practices;
7. mine cryptocurrency or run proof-of-work or similar workloads;
8. run open proxies, VPN exit nodes, anonymizing relays, torrent seeding, or file-sharing services, or host content for public distribution such as a content delivery network;
9. scrape, harvest or crawl services in breach of their terms or technical restrictions, or collect personal data unlawfully;
10. evade or circumvent usage limits, rate limits, or other restrictions of Krot or of any Third-Party Service, including by creating multiple accounts or sharing accounts;
11. resell, sublicense, rent or provide the Service (or computing resources from it) to third parties, or use it to build a competing service, except as we agree in writing;
12. interfere with or disrupt the Service, other users' cloud computers or our infrastructure, or try to access other users' data, our systems or the secrets that connect your cloud computer to Krot;
13. reverse engineer, decompile or disassemble the Service's own software, except to the extent the law expressly allows;
14. use the Service for the high-risk uses described in section 4, or to develop weapons of mass destruction or other uses prohibited by your AI providers' usage policies; or
15. help or encourage anyone to do any of the above.

We may update these rules to address new risks. Security research on Krot itself is welcome only through responsible disclosure to legal@getkrot.com, without accessing other users' data or degrading the Service.

11. Resources and fair use

Each cloud computer has limits, for example on memory, processing, storage, network use and the number of sessions that can run at once, which we show in the app and may change. We may limit, slow down, pause or stop processes, sessions or network activity that exceed those limits, place a disproportionate burden on our systems, or threaten the stability or security of the Service or other users. Where reasonably possible, we will tell you first and give you a chance to adjust.

12. Monitoring, suspension and statements of reasons

• We do not routinely monitor Your Content. We may review account data, resource usage and, where necessary, Your Content, as described in our Privacy Policy, to keep the Service secure, investigate suspected breaches of these Terms or of law, respond to notices, and comply with legal obligations.
• If we reasonably believe that you, your agents or your Guests have breached these Terms, created a risk to the Service, other users or third parties, or exposed us to legal liability, we may remove or disable content, stop processes, restrict features, or suspend or terminate your account or cloud computer.
• Our action will be proportionate to the issue. Unless there is an urgent security or legal reason not to, we will tell you what we are doing and why, including the facts and the rule relied on, and give you a chance to respond and to ask us to review our decision. Requests for review go to legal@getkrot.com.

13. Reporting illegal content and copyright

If you believe content on the Service is illegal or infringes your rights, send a notice to legal@getkrot.com including: your name and email address; a clear explanation of why you believe the content is illegal or infringing; information that lets us locate it (for example, a shared session link); and a statement that you believe in good faith that the information in your notice is accurate and complete. We will process notices diligently, objectively and in a timely manner, and tell you and the affected user what we decided and why. This address is also our single point of contact for authorities and for users under the EU Digital Services Act; you can write to us in English.

Copyright (DMCA). For notices under the US Digital Millennium Copyright Act, include: a physical or electronic signature of the copyright owner or a person authorized to act for them; identification of the copyrighted work; identification of the infringing material and where it is; your contact information; a statement that you have a good-faith belief that the use is not authorized by the owner, its agent or the law; and a statement, under penalty of perjury, that the information is accurate and that you are authorized to act for the owner. If your content was removed, you may send a counter-notice with the information the DMCA requires. We will terminate the accounts of repeat infringers in appropriate circumstances.

14. Plans, fees and the founders plan

During the private alpha, access is free and billing is not yet available. When paid plans start, the following applies:

• Clear terms before you pay. Before you subscribe, we will show you the plan, price, billing period, taxes, what is included, how renewal works and how to cancel, and you will need to agree expressly. We will confirm your subscription by email.
• Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then-current price for your plan, and we will charge your payment method, until you cancel. You authorize those recurring charges. Where the law requires, we will send you reminders before renewal.
• Founders plan. If you subscribe to the founders plan while it is offered, your monthly price for that plan is locked for as long as your subscription stays continuously active. If your subscription ends for any reason, the founders price ends with it and is not available again. Taxes and any fees from your AI providers are not part of the lock. We may change what the plan includes as the Service evolves, but we will not raise the founders price for a continuously active subscription.
• Price changes. For other plans, we will give you at least 30 days' notice of a price increase. It applies from your next billing period after the notice, and you can cancel before it takes effect.
• Taxes. Prices exclude taxes unless stated. You are responsible for applicable taxes, which we or our payment provider may collect.
• Payment. Payments are processed by a third-party payment provider under its terms. If a payment fails, we may retry it and, after notice, suspend paid features until it is resolved.
• Your AI providers' fees are separate and paid to them directly (see section 6).

15. Cancellation, withdrawal and refunds

• Cancel any time. You can cancel a paid subscription at any time online, in the app or by writing to legal@getkrot.com. Cancellation takes effect at the end of the current billing period; you keep access until then, and you will not be charged again.
• Refunds. Except as described below or required by law, fees already paid are not refundable, including for partial billing periods.
• Right of withdrawal (EU, EEA, UK and other places where it applies). If you are a consumer in a country that gives you a right to withdraw from online contracts, you may withdraw within 14 days of subscribing without giving a reason, by telling us at legal@getkrot.com or using any withdrawal function we provide. If you expressly asked us to start providing the paid Service during the withdrawal period, you will pay an amount proportionate to what was provided until you withdrew, and we will refund the rest within 14 days using the same payment method.
• Israel. If you are a consumer in Israel, you have the cancellation rights given by the Consumer Protection Law, 5741-1981, which these Terms do not limit.
• If we end the Service. If we discontinue the Service or terminate your subscription for reasons other than your breach of these Terms, we will refund any prepaid fees for the unused part of your billing period.

16. Term, termination and getting your data

• Term. These Terms apply from when you first use the Service until your account is closed.
• By you. You can stop using the Service at any time and ask us to close your account and delete your cloud computer by writing to privacy@getkrot.com.
• By us. We may terminate your account: for material or repeated breach of these Terms, as described in section 12; if required by law; or for any other reason, including ending the alpha or the Service, with at least 30 days' notice.
• Getting your data. When your account ends for any reason other than our termination for serious abuse or a legal requirement, you will have at least 30 days to retrieve Your Content (for example by downloading files or pushing your projects to your own repositories), and we will help with reasonable requests to move it elsewhere. After that period we will delete your cloud computer and Your Content, except copies in backups until they are overwritten and anything we must keep by law. You should export anything you need before your access ends.
• What continues. Sections 7, 8 (your responsibility), 16, and 18 through 27, and any accrued payment obligations, continue after termination.

17. Changes to the Service and to these Terms

We are continuously improving Krot and may change, add or remove features. If a change materially reduces what a paid plan includes, we will tell you in advance and you may cancel and receive a pro-rata refund of prepaid fees for the unused period.

We may update these Terms. We will post the new version on this page with a new "last updated" date. If a change is material, we will notify you by email or in the app at least 30 days before it takes effect, except where a change is required by law or needed urgently to address security or abuse. If you do not agree with a change, you can stop using the Service and close your account before it takes effect; continuing to use the Service after it takes effect means you accept it.

18. Our intellectual property and feedback

The Service, including its software, design, text, graphics and the Krot name and logo, is owned by Krot or its licensors and protected by law. Subject to these Terms, we give you a personal, revocable, non-exclusive, non-transferable license to use the Service for your own purposes while your account is active. All rights not expressly granted are reserved. Third-party and open-source software included in the Service or installed on your cloud computer is licensed under its own terms. If you send us suggestions or feedback, we may use them without restriction or obligation to you.

19. Third-party names and marks; no affiliation

Krot is an independent service. It is not affiliated with, endorsed by, or sponsored by Anthropic, OpenAI, Anysphere, GitHub, Microsoft, xAI, Google or any other provider whose products can be used with it. Claude and Claude Code are trademarks of Anthropic; OpenAI, ChatGPT and Codex are trademarks of OpenAI; Cursor is a trademark of Anysphere; GitHub and Copilot are trademarks of GitHub and Microsoft; and other names are trademarks of their owners. We use these names only to describe compatibility.

20. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, AI OUTPUT AND THIRD-PARTY SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE OR FREE OF HARMFUL COMPONENTS, THAT DATA WILL NOT BE LOST, OR THAT AI OUTPUT WILL BE ACCURATE, COMPLETE OR SUITABLE FOR ANY PURPOSE. THIS DISCLAIMER APPLIES ESPECIALLY TO THE SERVICE WHILE IT IS IN A PRIVATE ALPHA.

Some jurisdictions do not allow certain warranties to be excluded. If you are a consumer, you may have statutory rights (for example, that digital services are supplied with reasonable care and skill and as described) that these Terms do not limit.

21. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

1. KROT AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA OR CODE, OR COSTS OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, HOWEVER CAUSED AND WHETHER OR NOT WE WERE ADVISED OF THEIR POSSIBILITY;
2. WE WILL NOT BE LIABLE FOR ANY ACTS OR OMISSIONS OF YOUR AGENTS, YOUR GUESTS, OR ANY THIRD-PARTY SERVICE, OR FOR ANY AI OUTPUT, OR FOR ANY SUSPENSION OR TERMINATION OF YOUR ACCOUNT WITH A THIRD-PARTY SERVICE; AND
3. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) ONE HUNDRED US DOLLARS (US$100).

These limits apply to any theory of liability, including contract, tort (including negligence), strict liability and statute, and even if a remedy fails of its essential purpose. They reflect the allocation of risk between us and are an essential basis of our agreement, including the free access during the alpha.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for intentional misconduct or gross negligence, or, where you are a consumer, under mandatory consumer protection or product liability laws. If you are a consumer in the EU, EEA or UK, we are responsible for loss you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill, and the limits in this section apply only to the extent your local law allows.

22. Indemnity

To the extent permitted by law, you will defend, indemnify and hold harmless Krot and its affiliates, officers, employees and agents from and against any claims, liabilities, damages, losses, fines and expenses (including reasonable legal fees) arising out of or related to: Your Content; the actions of your agents or Guests; your use of Third-Party Services, including any breach of their terms; your breach of these Terms or of law; or your infringement of anyone's rights. We will tell you promptly about any such claim, let you control its defense (though we may take part with our own counsel at our cost), and not settle it in a way that imposes obligations on you without your consent. If you are a consumer, this section applies only to the extent permitted by the law where you live.

23. Export controls and sanctions

You must comply with all export control and economic sanctions laws that apply to your use of the Service, including those of the United States, the European Union, the United Kingdom and Israel. You confirm that you are not located in, ordinarily resident in, or organized under the laws of any country or region subject to comprehensive sanctions, and that you are not on, or owned or controlled by anyone on, any government list of restricted or sanctioned parties. You must not use the Service to export, re-export or transfer any software, technology or data in breach of those laws, or for any prohibited end use.

24. Communications and notices

You agree to receive communications from us electronically, by email to the address on your account or in the app, and that these satisfy any legal requirement that communications be in writing. Service emails (such as sign-in links and important notices) are part of the Service. Notices to us must be sent to legal@getkrot.com. These Terms are written in English; any translation is for convenience, and the English version controls to the extent the law allows.

25. Governing law and disputes

• Talk to us first. Before starting a formal dispute, please contact us at legal@getkrot.com with a description of the issue and what you want. We will try in good faith to resolve it with you within 30 days.
• Governing law. These Terms and any dispute arising out of or relating to them or the Service, including non-contractual disputes, are governed by the laws of the State of Delaware, USA, without regard to its conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
• Courts. Subject to the next point, the state and federal courts located in the State of Delaware have exclusive jurisdiction, and you and we consent to their personal jurisdiction. Either party may seek urgent injunctive relief in any competent court.
• Consumers. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory laws of the country where you live, and you may bring proceedings in the courts of your country of residence. This includes consumers in the EU, EEA, UK and Israel.
• Individual claims. To the extent permitted by law, you and we may bring claims against each other only in an individual capacity, not as a plaintiff or class member in any purported class, collective or representative proceeding, and each party waives any right to a jury trial. This paragraph does not apply to consumers in jurisdictions whose laws do not allow it.
• Time limit. To the extent permitted by law, any claim must be brought within one year after the cause of action arises, or it is permanently barred.

26. General terms

• Entire agreement. These Terms, together with our Privacy Policy and any terms you accept for a specific feature or plan, are the entire agreement between you and Krot about the Service and replace any earlier agreements on that subject.
• Assignment. You may not assign or transfer these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganization or sale of all or part of our business, or to an affiliate, provided your rights under these Terms are not reduced.
• Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control, including failures of hosting, network or Third-Party Services, power failures, cyberattacks, natural disasters, epidemics, war, armed conflict, terrorism, civil unrest, labor disputes or government action.
• Severability. If any part of these Terms is found invalid or unenforceable, it will be limited to the minimum extent necessary and the rest will remain in effect.
• No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
• Relationship. These Terms do not create any partnership, joint venture, employment or agency relationship. There are no third-party beneficiaries.
• Interpretation. Headings are for convenience only. "Including" means "including without limitation".

27. Contact us

Questions about these Terms, notices and requests: legal@getkrot.com.
Privacy questions and requests: privacy@getkrot.com.

Krotapp
Postal address available on request.